What personal data we collect and why we collect it
We may collect the following information:
Name and address.
Contact information including email address and telephone number.
Other information relevant to your business that you want us to use.
If we do take a card payment we don’t hold any credit or debit card details.
Due to spammers and the fact we don’t really need comments on our website we don’t collect them or any data from them at this time.
We don’t have any upload images facilities on this website at this time and the pictures used are with the kind permission of the owners or anonymous.
The contact forms on this website are hosted in SSL secure space and the forms are sent as encrypted emails so any information you send us with this method is as secure as we can make it but please remember plain emails are not as safe and you should refrain from sending sensitive information but rest assured once we receive this we will hold your information in a secure manor.
A cookie is a small text file which we transfer to your hard drive through your web browser when you visit our website or open certain emails. It enables our own system to recognise you when you visit our website again and improve our services to you. The information can be used to enhance the content of our website and make your use of it easier. Cookies are not harmful to you or your computer/device.
By continuing to browse our site, you consent to our placing cookies on your computer (unless you have chosen to disable them via your browser (see below). However, if you do not allow cookies on your computer you will not be able to fully access and make full use of all the features on our website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
To understand how people use our site, and to discover areas on our site with issues, we use Google Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.
Who we share your data with
We do not share your data with any 3rd party companies and will only use your data for the purpose we collected it to supply you with a website and business services as requested by yourself.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If we hold information about you in relation to work we will only hold this information as long as we are required to do so by law and you may request in writing for any information we hold about you to be deleted after this time if we have not done so already.
What rights you have over your data
You have the right to request access to the personal data we hold about you. The correction of your personal data when incorrect or incomplete. You can contact us to request to exercise these rights at any time. To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this privacy notice. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology by an internationally recognised 3rd party banking merchant.
Content Management System
WordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for most people it is not set at all. User data is all anonymous.
Sharing tools in the form of Facebook, Pinterest and Twitter share buttons feature on this site; these third party websites may set a cookie if you are logged in to their service. Please refer to the Facebook, Pinterest and Twitter cookie policies.
You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site – see below for further information on cookies.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site or your own site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Although we will do our best to protect your personal data and our website is in SSL secure space and the forms are encrypted; any plain emails are sent at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
What data breach procedures we have in place
We hope it never happens but if there is a breach we promise to inform you within 72 hours.
What third parties we receive data from
We seldom receive information from third parties but if we do you will always have the option to request we reveal this to you and change the details if you feel they are incorrect or you no longer wish us to hold any information about you.
What automated decision making and/or profiling we do with user data
We only use it for the purpose it was given to us and intended for.
Industry regulatory disclosure requirements
We are members of the BPCA (British Pest Control Association) ADAS and Killgerm certificated and advocate of CRRU Campaign for Responsible Rodenticide Use (think Wildlife). We are fully insured for the work we carry out on your behalf. We are also members of the Checkatrade directory where you can view our references here: https://www.checkatrade.com/ZeroTolerancePestControl/